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05 May 2026 | AccessibilityLAB

Digital transportation without barriers: what is it really like?

The digitization of public transportation has enormous potential to level the playing field. It can make travel, route planning and ticketing easier – or it can create new barriers. On Anti-Discrimination Day, we remind you: digital accessibility is a viable tool for inclusion.

More than 1.3 billion people worldwide live with various forms of disability. In Europe, that’s one in five residents. For many of them, access to public transportation begins not at the bus stop, but online – on a schedule website, a trip planning app or a ticket purchasing system. [Source: who.int]

An expert report commissioned by CEUTP showed that despite advances in the digitization of transportation, digital barriers are still common: a lack of contrast, inaccessible forms, schedules in the form of graphics or a lack of keyboard support. These are solutions that exclude not only blind or mobility-impaired people, but also seniors and those with limited digital skills.

Therefore, when financing transportation projects with EU funds, CEUTP emphasizes not only infrastructure development, but also the quality and accessibility of digital solutions – in accordance with international WCAG standards. Accessible digitization is an investment in:

  • equal opportunity,
  • passenger self-reliance,
  • higher quality of service for all users.

The fight against discrimination is also a fight for the right to travel independently. Digital barrier-free transportation is possible – and necessary.

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